Partnership
Why have
Experian chosen
to work with us?
Experian selected Fluent as their exclusive partner based upon our outstanding reputation and market leading digital customer journey. Our interactive smartphone app keeps you discreetly updated with the progress of your loan application at all times when convenient for you. We keep calls to a minimum, allowing you to get on with your day. Fluent’s excellent customer ratings show you are in safe hands.
Are Rated
Customer
service satisfaction
When your loan completes, we’ll ask you to review the service you received. We’re proud of our average 4.9 out of 5 rating from thousands of satisfied customers, and your feedback is essential to help us continuously improve our service to you.
Solutions
Keeping you
up-to-date
Our online case tracking portal and easy to use Smartphone App help you keep track of your loan progress all the way through to completion. Push notifications mean you never miss an update and you can even see when your case manager is at their desk!